Case Study: Human Outsource Website

Case Study: Human Outsource Website

About the Client

Human Outsource specialises in providing outsourced human resource management services. Targeting small to medium-sized businesses across Australia, Human Outsource helps to keep costs low by offering “off-the-shelf” HR solutions.  In contrast to employing an in-house HR consultant, Human Outsource offers a range of document suits and advice packages as an outsourced solution for hiring, managing, developing and exiting staff.

Client Objective

As a growing business, Human Outsource required a quality website to promote their brand and increase sales. The aim was to take the user on a seamless journey; a journey to inform, educate, browse and purchase. With this goal in mind, Human Outsource required a comprehensive review of their existing website, suite of packages/products, integration of online payment functions, and the redesign / overhaul of their member portal and a custom built “HR Health Check” interactive survey.

iFactory Solution

iFactory created an interactive website using a clean design and strong brand elements to promote the brand and ensure maximum usability. The iFactory-designed website used Joomla as the Content Management System (CMS) and included an interactive banner, responsive design and professional copywriting. The “HR Online Health Check” component was rebuilt using tabs to display multiple questions on a single page (negating the need to click through individual pages). Finally, a document management tool and ecommerce functionality was integrated to manage the suit of HR documents and facilitate online sales. This ecommerce function enabled users to search for, purchase and then download packages as required, to manage their user account, and view order history.

Key Website features

  • Digital Strategy
  • Joomla as Content Management System (CMS)
  • Search Engine Optimisation
  • Interactive banner
  • Responsive design for Smartphones and tablets
  • Interactive questionnaire
  • ecommerce integration (Virtuemart)
  • Email newsletter

To design a digital solution that is right for you, call iFactory on +61 7 3844 0577 or email

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