Systems Integration

Business Systems Integration, EDI, On-Premises & Cloud Services

Systems integration, also known as EDI (Electronic Data Interchange), allows communication between all the information systems in your organisation. Modern businesses have many sources of information and it can be challenging to keep all these sources synchronised. Lack of integration often results in manual entry of information into other systems that is both labour-intensive and error prone.

Systems integration can include web applications, accounting systems, ERP Systems, CRM Systems, on-premises software, databases, file systems, Ecommerce systems, payment gateways & marketing applications. Other sources of information include the Internet, web pages, twitter feeds and GPS-based location information. The process of integrating complex information systems includes the following steps:

  1. Propose an integration strategy & road map to illustrate the journey from the current to new application architecture
  2. Create SOA (Service-Oriented Architecture) restructuring the systems to facilitate data communication.
  3. Develop API’s (Application Programming Interfaces) to perform the data transmission between applications.
  4. QA (Quality Assurance), testing & documentation of the new integrations suites.

Talk to iFactory about integrating your systems.

iFactory delivers system integration solutions with a variety of platform types.


We have integrated with many accounting systems including Xero, Myob, Reckon & Attache. All accounting systems support some form of electronic data interchange which allow us to safely read and write data. We can even extend your accounting systems functionality with a business web application, an enterprise dashboard or even an ERP System.


iFactory has undertaken integration work with large ERP Systems with vendors including Epicor, Pronto and BasePlan.


Some CRM Systems work exactly how you want, except your data is isolated. Talk to iFactory about integrating with your CRM System. We have worked with many including Hubspot, SalesForce, Dynamics 365, PipeDrive & OroCRM.

Web Services

The explosion in web services online means clients no longer have to build every niche application service. Instead, their app can leverage web services to perform application functionality. These include services such as as Google Maps for mapping, Dropbox & AWS for storage or Mandrill, MailGun or Sendgrid for relaying automated email.


With over 15 years experience we have worked with most of the common available Ecommerce platforms whether its recent system like Magento, WooCommerce, PrestaShop, Shopify & Neto or older systems like OS Commerce or Virtuemart.

Payment Gateways

iFactory has hands-on experience with payment gateways including Stripe, Eway, PayPal, AfterPay as well as Westpac, Commonwealth, ANZ & NAB.

Digital Marketing

Your systems can be integrated to push and pull content from various digital marketing platforms. It could be retrieving data from Google Analytics or using services such as Mandrill, MailGun or Sendgrid for relaying automated email.

Social Media

You may need accurate reporting from your Social Media platforms. Or, Marketing campaigns require pushing content to social from your Content Management Systems. Either way talk to iFactory about how we can help.