How to get the most out of your website training session

What you need to know before a website training session.

Your website is nearly ready to launch. The design has been finalised, the copy hard-hitting and the user flow is set up to encourage the best conversion results. The only problem is, you’re not quite sure how to maintain it once it goes live.

We get it. If you’re a busy marketing manager, business owner or administration support, there never seems to be enough hours in the day to get everything done and if you’re not confident in what you’re doing, you can be hesitant to start experimenting with the website.

Don’t worry, iFactory has got you covered with our website maintenance and support services, which can include website training sessions. These sessions will give you the rundown on how to navigate and manage your Content Management System (CMS), empowering you to manage your own website autonomously.

Why does a website need to be maintained?

Back in the early days of digital, business websites were built on a “set and forget” mentality. Those days are now a thing of the past. To climb the ranks of Google (and the other search engines) and stay there, you need to give it attention with website support and update it with fresh content – whether blogs, imagery, SEO and product updates.

How do I prepare for my website training session?

When it comes to website training, we like to keep it simple and casual. We’ll completely tailor our training to your website and will equip you with all the necessary skills and knowledge. TO get the most out of your session, we suggest:

1.  Bring the right people

Who’s going to be managing your website? Is it just you? Perhaps it’s admin staff or a dedicated marketing manager? Bring them along to your session. Not only will it save you from having to relay all this new information, they’ll be able to ask questions that will be relevant to their tasks.

2.  Don’t come empty-handed

It’s an easy one to forget. Bring along a notepad, a laptop and even a recording device to take notes on your training session. We can supply you with training guides post-session, but it’s advisable to jot down specific notes, follow up questions and reminders to self.

3.  Don’t be afraid to ask, “stupid questions”

Our belief is that there’s no such thing as a stupid question, especially when it comes to the world of digital. Some of the most common questions we get are: How do I manage my website pages? What is anchor text and why should I add it? How do I upload an image? How do I create an image gallery? How to I capture data about my visitors? How do I clear my cache?

Come along to your session with succinct questions you’d like to ask and feel free to communicate any follow up questions during the training.

4.   Know that you will forget half of it – and that’s okay

Learning anything new is hard at first and you’ll leave with full of new and sometimes overwhelming information. This is where playing to your learning strengths can come in handy. Are you a visual learner? Do you prefer to read a manual? Or do you like to be thrown in the deep end and have someone guide you through the steps? We cater to all kinds of learning types and are here to answer any post-session questions you may have.

5.  Don’t be afraid to make mistakes

When it comes to websites, it can be fixed or even rolled back. The best way to put your new knowledge to use is by jumping into your CMS and working around with pages. We’ll equip you with the knowledge of how to undo mistakes, so if you’re not happy with what you’ve created, it can easily be fixed.

iFactory is a leader in website design in Brisbane. We also specialise in training, workshops and website support plans. Whether you need WordPress website support, Joomla, Drupal or one of the many other content management systems’ iFactory will tailor training to suit your business needs. To learn more about our support plans, get in touch with iFactory today

What is the next step? We are are more than happy to tailor website training packages to suit your business digital strategy and website. For pricing information and specific training details please feel free to contact us.

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