Case Study: Surecom

Case Study: Surecom

About Surecom

Surecom believe technology is the cornerstone of every successful business. Surecom provides communication technology throughout Australia, specialising in:

  • nurse call systems in health and aged care facilities
  • business phone systems
  • business intelligence systems that provide the necessary tools, applications and processes that extract the best business value from collected data

In addition to its core communications solutions, Surecom provides wireless networking, data switching, video conferencing, asset tracking, surveillance systems, call accounting and analysis and project management.

Client Objective

Surecom had a WordPress website that had a number of legacy issues that left it suffering from inconsistent design, poorly structured information architecture and functionality issues that didn’t accurately reflect the benefits of the IT and communications solutions it provided. Surecom needed a redesign and redevelopment, but it needed to be done very quickly, with minimal cost, using existing site content, supplied design mock-ups.

iFactory Solution

A clear design brief and wireframes were the key to delivering a professional website that would meet the expectations of Surecom’s target market within the competitive IT and communications space. iFactory sourced stock photography and used colour, icons and a more intuitive navigation layout to focus on the key solutions Surecom delivered.


  • WordPress Content Management System (CMS)
  • Iconography
  • Responsive web design
  • Extended Surecom’s original design concept
  • Interactive banner
  • Google Maps integration
  • Website usability testing and quality assurance
  • On page search engine optimisation

Completed:       November 2016

At iFactory, our team of designers and developers work with you to create digital solutions that meet the needs of your business. Call iFactory today on +61 7 3844 0577 or email

Case Study: Surecom

Latest Posts

March 21, 2018
Many businesses wonder why their social media isn't gaining traction with their chosen audience, and often the answer is simple: because they aren't...
March 19, 2018
About the ClientInco Property Group has been a long-term client of iFactory and we’ve supported their digital business growth as they’ve expanded...
March 16, 2018
Welcome to part two in our series on the Sensis Business Index September 2017  report. In case you missed it in part one, the Sensis Business Index...